CITY HOTEL WEST, Frankfurt am Main – A Smart Stay in the City
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Key details
About the Hotel
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
Rooms & Amenities
City Hotel West offers rooms with free Wi-Fi, flat-screen TVs with cable channels, and private bathrooms with complimentary toiletries and hair dryers. Some rooms include a seating area. Soundproofed rooms ensure minimal noise disruption. The hotel provides a 24-hour reception desk, a lift, and a night porter service.
Dining & Breakfast
An ample breakfast buffet is served daily from 7:00 to 10:00 in the breakfast room. The Bahnhofsviertel district, where the hotel is located, has numerous casual global restaurants, particularly along Kaiserstrasse and Münchener Strasse.
Location & Transport
The hotel is in Bahnhofsviertel, named after Frankfurt's main train station, which is nearby. It is a 9 km drive from Frankfurt Airport. Key landmarks within walking distance include the Main Tower (0.5 km), Museum for Communication Frankfurt (1 km), and Stadel Museum (1 km). Public transport links, including buses and trams, are easily accessible.
Services & Facilities
City Hotel West provides dry cleaning, laundry services, and tour/ticket assistance. Parking is available at the main railway station and public parking is located in front of the hotel. The hotel also offers newspapers and complimentary wireless internet access throughout the property.
Nearby Attractions
The hotel is close to the Deutsche Bank Twin Towers, European Central Bank, and Frankfurt Opera House. The Zeil shopping street is 1.5 km away, and the exhibition grounds are within easy reach. The neighborhood features a mix of restaurants, bars, and shops.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Handicap parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
Map view
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
City landmarks
Landmark
Main Tower
2600 ft
Square
Romer
4400 ft
Museum
Stadel Museum
2800 ft
Museum
Goethe House
3600 ft
Shopping Area
Zeil
4700 ft
Church
Frankfurt Cathedral
4500 ft
Museum
Museum for Communication Frankfurt
3300 ft
Museum
MMK Museum of Modern Art
5100 ft
Bridge
Iron Bridge
4700 ft
Museum
Schirn Art Hall Kunsthalle
4800 ft
Museum
German Film Museum
4100 ft
Church
Pauls Church
4400 ft
Landmark
Fressgass
3900 ft
Market
Kleinmarkthalle
5100 ft
Botanical Garden
Palmengarten
1.1
mi
Opera House
Alte Oper
5300 ft
Landmark
Ring der Statuen
3500 ft
Landmark
MesseTurm
3600 ft
Museum
Senckenberg Natural History Museum
1.0
mi
Landmark
Commerzbank Tower
2400 ft
Museum
Historical Museum
4500 ft
Museum
German Architecture Museum
3900 ft
Landmark
Bockenheimer Warte
1.0
mi
Landmark
Museumsufer
4600 ft
Landmark
Eschenheimer Tower
5100 ft
Landmark
Zeil shopping street
1.1
mi
Event hall
Festhalle Frankfurt
4300 ft
Event hall
Frankfurt Messe
1.5
mi
Nearby
Train Station
Frankfurt
1200 ft
Museum
Jewish Museum of Frankfurt am Main
1300 ft
Restaurants
Frittenwerk
800 ft
Kaiserstrasse 76
Back-Factory
900 ft
Am Hauptbahnhof
Le CroBag
900 ft
Hauptbahnhof
Heberers Snack'n Coffee
900 ft
am Hauptbahnhof
Curry Wurst
600 ft
Taunusstr. 25
CurrywurstTaunus25
600 ft
Taunusstr. 25
Mian Hausgemachte Nudeln
600 ft
Niddastr. 52
Pizzeria 7 Bello
1600 ft
Niddastr. 82
Falafel 1818
700 ft
Muenchener Str. 38
Toh-Thong Thai Cuisine
1400 ft
Duesseldorfer Str. 22
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
2.5/5
based on 86 reviews
3.4
3.4/10 based on 188 reviews
#273 of 305 hotels in Frankfurt based on Tripadvisor
Stephen
United States,
January
2024
7.0/10
Wow, the room was surprisingly spacious and a step above what we expected for the price. However, it was quite cold throughout the night. The location was convenient, close to the train station, but being in the red light district was a downside.
Rooms
8.0
The room was fairly spacious and of a higher standard than expected for the price.
Service
7.0
The service was friendly and helpful, except for one rude incident when I asked for more food.
Location
7.0
The hotel was clean and very close to the train station.
Dining
6.0
The dining experience was fine, but the lack of variety was noticeable.
Facilities
7.0
The facilities were decent overall.
Jacob
United States,
December
2023
6.8/10
The hotel exceeded my expectations, offering spacious rooms of a higher standard than anticipated for the price paid. However, the room smelled of cigarette smoke and dirt, which was a downside.
Rooms
8.0
I was pleasantly surprised by the spacious and well-maintained room, which was of a higher standard than expected, especially given the price.
Service
5.0
The service fell short of expectations, with rude staff and a lack of attentiveness. The attitude towards requests was disappointing.
Location
6.0
The hotel's location right in front of the main train station was convenient for transportation but surrounded by a less desirable area full of inappropriate establishments.
Dining
7.0
The dining experience was mixed; while the breakfast had a good variety, the noise from surrounding entertainment outlets was disruptive. Overall decent, but not exceptional.
Facilities
6.0
The hotel facilities were adequate, but nothing stood out as extraordinary. Basic amenities were provided, but nothing remarkable.
Sam
United States,
September
2023
6.6/10
The hotel had both positive and negative aspects. The rooms were clean but had a strong cigarette smell that even airing out couldn't eliminate. The rooms were in a Mediterranean style and decently sized, although housekeeping was lacking. On the downside, the location was in a noisy, red-light district making it feel very unsafe.
Rooms
6.0
The rooms had a strong cigarette smell, but they were clean and bug-free. In a Mediterranean style and decently sized.
Service
7.0
The staff spoke English and was helpful but not consistently welcoming. They redirected us to a sister hotel, which was acceptable.
Location
5.0
The location was in a noisy red-light district, making it feel very unsafe.
Dining
5.0
Breakfast was limited, noisy at night, and pushed guests to leave quickly, which was disappointing.
Facilities
5.0
Facilities were below normal standards, with some amenities missing.
Clean
Strong cigarette smell
George
United States,
August
2023
7.0/10
My stay at the hotel was quite convenient as it was very near Frankfurt Hauptbahnhof, making it easy to access everything. The room had 2 large windows providing good natural light, but unfortunately, it had bedbugs. The hallway seemed a bit dark and dingy, contrasting with the well-lit room.
Rooms
7.0
In my experience, the room was acceptable, not dirty, and had a nice TV and a good wardrobe.
Service
9.0
The hotel staff was friendly and amiable by nature, especially Mr Rassoul who was very courteous. They were also polite and helpful during my stay.
Location
8.0
The location is very near Frankfurt Hauptbahnhof, which made it easy to access everything.
Dining
5.0
The dining experience was okay, but there were some issues. A 'waiter' rushed us during breakfast despite the advertised times.
Facilities
6.0
The facilities were limited but functional. However, based on my experience, some improvements could enhance the overall guest satisfaction. The value for money should be reconsidered in relation to the provided services.
Mike
United States,
July
2023
6.0/10
The hotel had some significant issues such as unpleasant smells, lack of cleanliness, and presence of bugs, although the staff was friendly and helpful. The location was not ideal due to surrounding hazards, but the price was considered fair. Dining options were limited, and the facilities had some shortcomings.
Rooms
5.0
The rooms stunk of cigarettes, were not clean upon arrival, and had an infestation of bugs.
Service
6.0
The staff seemed surprised and made inappropriate comments, but they were generally friendly and caring.
Location
5.0
The location was in a very bad and unsafe area with undesirable elements around, making it uncomfortable.
Dining
5.0
The dining options were limited and below standard, hence disappointing.
Facilities
5.0
The facilities had some issues, contributing to an overall negative experience.